DISPUTED ISSUES

The preferable manner of addressing you?.

Is this your first complaint to the company?

Have you registered on www.Investonova.com?

Did you make a cash deposit?

Have you been assigned a personal manager?

Did an employee of the company contact you to confirm your registration data and explain the risks of exchange trading?

Did you receive a bonus (insurance) from the company?

Did the company provide you with up-to-date market data (including that of third parties) and materials on working with the service?

Before submitting the complaint, have you acquainted with: